Return Policy

At OSTR, we take pride in offering high-quality bags curated with care and attention to detail. Due to the nature of our exclusive collections and limited inventory, all sales are final.

Final Sale Policy

• All purchases made through OSTR are considered final sale.

• We do not accept returns, exchanges, or refunds under any circumstances.

• Please review your order carefully before completing your purchase.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 48 hours of delivery at ostrstore@gmail.com or ostr.ae on instagram. We will review your case and work with you to find a suitable solution.

Contact Us

For any questions or concerns regarding your order, feel free to reach out to us at:
Email - ostrstore@gmail.com
Instagram - ostr.ae

Thank you for choosing OSTR. We appreciate your support and look forward to serving you again.